It’s no longer news that companies are outsourcing virtually every task, from project management to call center, and even specialized aspects such as accounting. Small business outsourcing is gaining increased popularity with advancement in technology and continuous improvement in communication. And of course, the benefits that come with outsourcing are the major lure to this attractive way of handling business processes and will include cost saving, time saving, access to high quality skills and more. But, before you rush off to find outsourcing services, explore this guide on outsourcing small business.
The Best Time to Outsource
The best time to outsource varies from business to business. For some businesses, the need to outsource may arise when the present in-house employees are not able to undertake a new project introduced into the business. It could also be that the in-house staff is busy with the core aspects that generate revenue for the business. In this case, a small business should consider small business outsourcing to help reduce the workload and also leverage the skill that may not be available in-house.
Expert’s Recommendation: “Outsourcing from the beginning is a right step for every business”, said Laura Sparks, a well-known and respected business outsourcing consultant. According to Laura, a small business can commence with book-keeping outsourcing, which is one of the most important aspects of a small business’s administrative processes. It can also add virtual assistance to its outsourced tasks at the initial time. Subsequently, the business can add graphic designing, ghost writing, executive assistant and project management to its list of outsourced process. However, small business owners should weigh the cost of running each of these processes in-house vs. outsourcing to determine what option pays the most, not just in terms of cost but quality as well.
Counting the Costs vs. The Benefits
Weighing the Cost
What cost is considered appropriate for being relieved of some business processes in order to pay closer attention to the core aspects that promote the growth of your business? The answer to this question depends on factors such as the type of business process being outsourced, the outsourcing company’s location, the skill level, as well as what you prefer.
Generally, outsourcing is known to be cheaper compared to setting up the process you intend to outsource in-house. Some offshore companies provide even cheaper outsourcing services. But, you need to consider other factors such as language difference (especially when customer care or call center is involved), work culture difference, and time-zone difference. However, these factors are really no limitations when you adopt the right approach.
The standard when it comes to the cost of outsourcing small business should be decent pricing that will be satisfactory for both the provider and outsourcer. Very cheap outsourcing service could be sending out a red signal for low quality. At the same time, a small business owner should think twice about expensive outsourcing.
Weighing the Benefits
As emphasized over and again, the numerous benefits attached are the major attractions to outsourcing and outweigh any potential disadvantage significantly. In fact, the aspects considered as disadvantages can be controlled to yield positive small business outsourcing outcome.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.