Outsourcing Administrative Services – The Skills to Look Out For


Administrative functions are time-consuming and often take the attention of business owners away from the core functions that promote the continuous existence of any business. Therefore, contracting outsourcing administrative services is a smart thing to do. However, you need to look out for the right skills and qualifications when trying to hire the right service.

It doesn’t matter the industry or niche, you can employ a contract administrator to handle the admin functions of your business or company. The main aspects of their duties include documents review, negotiation, as well as administrative accountability. Generally, you should target hiring a provider who is detailed and shows good analytical skills.

Some of the skills to look out for would include the following;

Communication Skill

Communication is one of the most essential duties of an outsourced administrative service provider. As a result, prospects must possess exceptional communication skill. You should bear in mind that the selected candidate would be responsible for handling sensitive functions such as preparing proposals, drafting documents, as well as coordinating administrative activities. Great presentation skill is also something you should look out for in a potential outsourcing admin service provider.

In addition to the duties mentioned earlier, the administrator would also be responsible for responding to your company emails and phone calls, as well as copy-typing and handling of other day-to-day tasks. Therefore, excellent communication skill is a must.

Excellent Analytical Skills

Also, when you’re in need of outsourcing administrative services, look out for excellent analytical skills when interviewing a prospect. Since the prospect will be handling sensitive documents, emails and phone calls, great analytical skill is also required, so that you can be rest assured that the provider can make appropriate decisions in carrying out the assigned tasks.

Multi-tasking Skills

Obviously, a company administrator handles a lot of functions. As a result, the ability to multi-task proficiently and independently is a big plus to the company or business doing the hiring.

Organizational Skill

Organizational skill is required in handling complex documents and various admin tasks, especially in a fast paced setting or environment. The ability to track and monitor activities at different stages is needful and require thoroughness as well.

Finally, to ensure that these skills are not found wanting in a prospect, you should ensure that the outsourcing provider is a trained administrator. In essence, look out for proofs of training such as college or professional certifications in business administration and related courses. Experience and track record of quality service is also something you should peg on when seeking to hire outsourcing administrative services. This would help guarantee the excellent outcome you desire. Check the portfolio of the prospect and ensure that most of these qualities and skills are not lacking.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

2 comments on “Outsourcing Administrative Services – The Skills to Look Out For

Good post and well written as always! I am a regular reader of your blog posts and I always get to learn something new from your blog. Thanks for sharing!

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