From HR to financial functions, administration, marketing, SEO, call center, virtual assistance and more, outsource companies can provide the service you need. While some businesses are still contemplating whether or not to leverage outsourcing, others are massively gaining competitive advantage and increasing their profits by using outsourcing to quicken delivery time and minimize business running costs. However, you need to adopt certain strategies in order to achieve these and other benefits of outsourcing.
So, How Can You Leverage Outsourcing Favorably?
No doubts, there are tons of benefits that come through hiring outsource companies. But, in order to enjoy these benefits, you need to be strategic, both in the selection process and negotiation. Some of the strategies for getting the best result from this business solution include the following;
Adopt the Best Selection Process
Just as you did with your in-house or full-time employees, you should adopt the best selection procedure when trying to select the provider for your business task. Some of the best procedures in this case would include;
- Strictly assessing their qualifications and skills for the business function in question
- Demanding for proofs of qualifications such as certifications
- Demanding for references – including their contact information
- Assessing their work history and its relevance to the task you want to outsource
- Determining their experience and how long they’ve been providing services in line with their skill set
- and more
Sign a Proper Contract
If there is nothing binding the two parties to the project, none can hold the other responsible for failed responsibility or poor quality outcome. So, in order to ensure that the provider will take responsibility for his or her action, draw up a proper contract for the project.
Subsequently, when the terms of the project have been agreed upon by both parties, each party should sign the contract document which contains details of the project as well as the terms and conditions. This way, either party can bring the other to book through legal proceedings or other means, for failed responsibility. And, the contract will be referred to in order to start up a case regarding the project.
Set Up a Monitoring and Support Team
Also, in order to ensure that outsource companies fulfill the assigned obligations to your taste, you should consider setting up a monitoring and support team for the contract. This is a great way to track project progress from the beginning to the end of the project.
However, the monitoring team should allow the outsourcing service provider some flexibility in performing their duty. Both parties should work in harmony, so that the overall outcome will be favorable to the company, and also to the outsource company.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.